Emergency services 24 hours a day, 7 days a week Men: 514-798-2244 | Women: 514-526-6446
Prevention Emergency Rehousing


Sustainable reaffiliation requires psychosocial support programs

When an individual doesn’t manage to fulfil their fundamental needs (to feed, house and clothe themselves), emergency action must be taken. Our intervention teams work to establish a relationship of trust with the people who come to our doors, first to meet their basic needs and then to help them achieve physical and mental stability so they can regain their independence and ability to find housing.

Emergency services and programs

With emergency housing programs that address specific challenges, such as mental and physical health issues, and complementary outreach services to meet the basic needs of vulnerable people outside our walls, we work to stabilize each person as quickly as possible.

  • Program


    Accueil is a housing and support program for men experiencing homelessness for the first time. From the moment they arrive at the Old Brewery Mission, they receive psychosocial support and start developing a plan to leave homelessness behind.

  • Program

    Colocs du PMP

    Les Colocs du PMP is the final stepping stone for women preparing to leave emergency programs and move into their own home.

  • Outreach service

    Reaffiliation mobile support team

    The Old Brewery Mission Mobile Clinic, powered by TELUS Health, was launched in spring 2023 to meet the needs of clients living outside our walls.

  • Program

    Étape and Étape+

    Étape and Étape+ are housing programs with psychosocial support for women staying at the Patricia Mackenzie Pavilion.

  • Outreach service

    Café Mission Keurig respite centre

    Café Mission Keurig is known as the place to go for comfort in freezing cold and sweltering heat. Over time, it has become a linchpin of our support services for people experiencing homelessness in Montreal.

  • Program

    Pause Santé

    The Pause-Santé emergency housing program is for unhoused men leaving a healthcare facility and in need of medical care.

  • Program


    PRISM-Cogeco (Projet de réaffiliation en itinérance et santé mentale) aims to help people with severe and persistent mental health problems achieve stability and sustainable reaffiliation.

  • Outreach service

    Shuttle service

    The shuttle carries people experiencing homelessness to where they want to go in the evening.

  • Program

    Suivi intensif en itinérance

    Suivi intensif en itinérance (SII) is a program specifically for people experiencing or at risk of homelessness who have mental health issues.

  • Program

    Urgence et transition

    The Urgence et transition program is mainly for our chronic and episodic clients.

Emergency by the numbers

Emergency services played a vital role for our clients in 2022-2023.

  • 1544

    stays in our shelters at the Webster Pavilion and Hôtel-Dieu Hospital

  • 395

    women accessed services at the Patricia Mackenzie Pavilion

  • 318

    Café Mission Keurig visitors entered our emergency shelter programs

It’s my doctor who suggested that I go to the Old Brewery Mission. I was sleeping in a park expecting to die during the winter in a snowbank. Having a place to shelter myself, warm up, sleep and eat changed everything.
Resident at the Old Brewery Mission

Three more steps to end homelessness

Over the past few years, Montreal’s homelessness organizations have joined forces to present municipal and provincial authorities with proposals for improving services for people experiencing or at risk of homelessness.

The Un pas de plus… vers la fin de l’itinérance plan, produced in June 2021 through an inter-organisation collaboration, aimed to transform ad hoc winter services into ongoing services and to improve an individual’s journey through the services and programs of helping organizations. Some of the proposals in the plan received government funding while others did not. The needs identified in 2021 still exist today.

The Trois pas de plus… pour mettre fin à l’itinérance plan takes these needs into account and adds an essential element: the creation of resources and services to support the process of accessing housing. Work is in progress with the Ministère de la Santé et des Services Sociaux to establish a coordinated access system, which will complete the plan by adding a regional organizing structure.